Reviews
5.0 stars, 217 reviews.
Every review on this page is a real Google review, synced directly from the practice's Google Business Profile. Nothing here is written by us or filtered for flattery.
In their words
Every review, unedited.
5.0
Filter by what patients came in for.
★★★★★
Great experience from start to finish. Staff is super friendly and knowledgeable. Exceptional customer service. Dr. Loch is awesome at explaining everything and painting the full picture so I can make decisions based on my needs. Highly recommended. 11/10
★★★★★
I go to the top position and must’ve been but lots alike so that sits at the very top. I refer him to anybody. I know that’s in pain because I know he has the knowledge and skills to help him.
★★★★★
I have been to many Pain Management Doctors and have finally found Dr Loch. I never feel rushed or uncomfortable. Dr. Loch and his amazing staff are extremely friendly and supportive. Instead of treating me as a patient, I am treated with compassion.
★★★★★
Over too many years I have seen too pain management guys. This one is different. First, he caught something on an MRI that only one other health professional had caught, including those reading the MRI, a cyst at the base of my spine pushing again the nerve. Second, his (their) treatment of it was first class. He took his time, was gentle. Concerned about my pain level throughout the process. Talked. Was funny, or at least amused by my jokes, a nervous habit and caring. Great experience!
★★★★★
My first visit with the "Ponte Vedra Spine & Pain Center" was "exceptional". The staff were very friendly & welcoming as well as professional. My meeting with Dr Loch was equally "exceptional." He carefully reviewed the MRIs & and evaluations of previous physicians, listened attentively while I reported the origins of my back problem through my current condition. He then fully explained the available procedures to treat my back pain & was very frank about how effective each procedure could be in alleviating my pain. Our visit concluded with a thorough plan to address my condition until our next meeting; Dr Loch prescribed medication to manage my pain, and set up a follow up appointment. I could not be more impressed with the Spine & Pain Center and happier with my decision to seek treatment with Dr. Loch & staff. J. B. Egan CAPT. USCR Ret.
★★★★★
The staff is amazing and always friendly. After just a couple treatments, my shoulder is feeling better. Definitely recommend to anyone with back or joint pain.
★★★★★
Doctor Loch was very thorough and took his time explaining everything to me. Doctor Loch was also very personable as was his staff. Marianna, Addi, and Chelsey could not have been nicer. I would definitely recommend him to anyone who is looking for someone who really is trying to get to the root of the problem and fix it.
★★★★★
Dr. Loch and his staff were very attentive and friendly. I would highly recommend him.
★★★★★
Dr. Loch is very detailed and professional with a great staff. Highly recommend!
★★★★★
Highly Recommended. Attentive and caring staff, Excellent & Patient Listening Skills. True Sense of Urgency a Skilled Professional Experience. I’m a Believer!
★★★★★
Outstanding customer service !! Highly recommend Dr Loch!
★★★★★
The entire staff has been incredibly helpful. We are presently exploring the next course of action.Dr Loch is very knowledgeable and is great at giving us options for treatment His practice manager, Mariana as well as his technician Chelsea have been very sympathetic,helpful and professional. I would give 10 STARS if it were an option Regards, Bob Kaiser
★★★★★
The Team at PV Spine and Pain have been great. From initial reach out through completion of procedure and communication has been top notch. Dr. Loch took time to discuss my needs, answered my questions and is unquestionably is an expert in his field. It is a friendly environment with the staff that clearly is concerned with the patient’s well-being.
★★★★★
Dr Loch studied the recent MRI of my knee and was able to give me details on the damage to my knee. He also had a plan to help me get some use without all the pain. So far so good.
★★★★★
I Appreciate very much the excellent treatment I receive from Dr Loch And his staff.
★★★★★
Dr.Loch is kind compassionate and is excellent at what he does. Won’t find a better doctor.⭐️⭐️⭐️⭐️⭐️
★★★★★
Highly recommend Dr. Loch. He is excellent and take the time to listen carefully, and explain treatment plans clearly. The front desk staff is exceptional and friendly, and the wait time was minimal.
★★★★★
Staff is amazing. Dr. Loch really knows what he is doing.
★★★★★
Dr Loch Was fantastic! Very informative and thorough and I feel like I am in great hands with him.
★★★★★
I have to admit that it was tempting to write a bad review in order to keep Dr. Loch and his team to ourselves 😉 but they have been so great and patient with my father that I hope anyone experiencing pain finds themselves in the care of Dr. Loch. He explains the treatment plan to my elderly father and patiently allows him time to absorb what needs to be done. After my father mentally processes (because the initial response to any type of treatment is always 'no'), we schedule another appointment for the actual procedure. I am very thankful we found Ponte Vedra Spine and Pain Center! I have been so impressed with the entire staff that I switched my own pain management care to Dr. Loch.
★★★★★
First impressions are everything and this place provided an excellent one. Dr. Loch actually listened. Nice personality. Very thorough. He gave me his plan, then asked me if I agreed! Finally, top it off with a personable nurse AND staff. I’m going to move in and put up a mailbox out front. 6 stars.
★★★★★
Everyone pleasant and professional. The only thing I lost is “PAIN”.
★★★★★
The office is great, everyone was so nice. The Doctor was great, took the time to listen to me about my problem and helped me out. Highly recommend this office.
★★★★★
They are very friendly there. They made me feel very comfortable during my stem cell procedure. I have the utmost confidence in Dr Locke. This is the 2nd time of used him. I definitely recommend him.
★★★★★
I highly recommend the Ponte Vedra Spine and Pain Center to anyone looking for knowledgeable specialists and compassionate care. Dr Loch quickly isolated the source of my pain issue and put together a clear treatment plan that made sense. He took the time to explain everything clearly and answer all of my questions. Overall, it was an excellent experience and I truly appreciated the quality of care received.
★★★★★
Dr. Loch and his assistant was very experienced in the procedure and explained each part prior to beginning them. I’d highly recommend him to my friends and family.
★★★★★
Very effective and caring physician! He listens and that in and of itself is a gift! I highly recommend Dr. Eli Loch. His staff is also efficient and kind.
★★★★★
Great doctor who listens and cares. Highly recommend his office for back related injections that are needed.
★★★★★
This pain management clinic is one of a kind. You actually see the Doctor who takes his time and listens to you. Excellent friendly staff too. But it’s Dr Loch who makes this practice so special.
★★★★★
I was extremely happy with Dr. Loch’s advice and expertise. He has a lovely office staff as well. I highly recommend! I am adding to the above comments that I posted a while back. Dr. Loch & Staff are the BEST! After a recent accident, the care and concern from this practice goes above and beyond my expectations. Dr. Loch is incredibly kind and attentive. I am so very grateful!
★★★★★
From start to finish, this office visit was exceptional. The staff was warm, welcoming, and incredibly organized, making check‑in quick and stress‑free. I was seen right on time, which I truly appreciated. Dr. Loch took the time to listen carefully, explained everything in a clear and reassuring way, and never made me feel rushed. All of my questions were answered thoroughly, and I felt completely confident in the care plan by the end of the visit. The office itself was clean, comfortable, and well run, which only added to the positive experience. You can tell that everyone here takes pride in what they do and truly cares about their patients. I would highly recommend this office to anyone looking for top‑notch care and a consistently positive experience. This is exactly how healthcare should feel!
★★★★★
Very courteous staff a doctor who listens to you and offers expert advice. I switched pain management doctors and I feel I made a great decision!
★★★★★
I recently visited the Ponte Vedra Spine and Pain Center for shoulder pain and was extremely pleased with the entire experience. From the moment I walked in, the staff made me feel welcome — friendly, accommodating, and genuinely attentive. Dr. Loch was outstanding. He took the time to listen, was warm and personable, and explained everything clearly and thoroughly. I left feeling heard and confident in my treatment. If you’re dealing with orthopedic pain issues, I highly recommend this practice.
★★★★★
Dr Loch is extremely dedicated to his Patients needs. He asks about the results of the prior spinal injections,, and then modifies the next treatment, resulting in a better pain management outcome. I’m now also going to have Dr. Loch take care of my rotator cuff issues. Nice office, staff and Dr.
★★★★★
The entire staff is wonderful. They all seem to love their job and are happy to be there. Very helpful in setting appointments and working with my insurance.. Dr. Loch listens to everything you have to say. Very caring in helping me with Degenerative Disk Disease. Very open and honest. Thank you all for your caring approach and relieving my pain.
★★★★★
Everyone at Ponte Vedra Spine and Pain Center is very helpful and friendly. Dr Loch is the most caring doctor I have been to see. I appreciate his expertise, I highly recommend the whole team
★★★★★
Dr.Loch and his staff are the best! Professional but very friendly and make you feel so comfortable! Dr.Loch’s treatment on my neck gave me a lot of pain relief. He really knows his stuff. I had a great first experience and would definitely go back if needed. 4/16/26. Had a 2 week follow up with Dr.Loch. I am pain free and was able to go on a hunting trip to Patagonia. Shot a huge red stag! Thank you Dr Loch & his amazing staff!
★★★★★
Dr. Loch and his staff seem to really care about their patients. Great follow up. Dr. Loch is an amazing doctor and I'm grateful to be in his care. He is thorough, bright, and kind. I appreciate his dedication to staying up to date. The staff here is very welcoming and caring. Scheduling appointments is simple and their text line makes communication so easy. I Highly recommend Dr. Loch. I will continue with this practice with all of my future needs.
★★★★★
If you struggle with chronic pain, Dr. Eli Loch is committed to helping you diagnose and treat it. My experience and that of my husband is that he is an empathetic, measured, highly skilled and experienced physician, focused on supporting patients to be as well as is possible. Get an appointment and see if you agree!
★★★★★
From the initial call to make the appointment to speaking with Dr. Loch. We had a great conversation and am waiting for the order to get an MRI on my knee. It was a great first step to getting treatment on my knee.
★★★★★
Dr.Loch and his entire staff are beyond exception, kind, and helpful. I appreciate being a patient at this office.
★★★★★
Dr Loch goes above and beyond to make sure you are not in pain. Very caring!
★★★★★
Staff were very welcoming and professional. Doctor Loch was took the time to explain and answer all of my questions.
★★★★★
Such a friendly, efficient and professional office and staff. I always feel welcomed and heard. So grateful I found them.
★★★★★
Great experience every time, wonderful staff and facility
★★★★★
Dr. Loch and his team were incredible with me. I had been suffering from pain for a year, being treated solely for muscle aches. I arrived at the clinic with my body visibly misaligned and in severe pain—having gone days without sleep despite taking the painkillers and muscle relaxants my primary care providers had prescribed, as they refused to give me a referral to a specialist or order any diagnostic tests. When I got to this clinic, they wouldn't let me go another day without a pain-free night's sleep. They ordered an MRI, and by 5:00 PM, the doctor was already seeing me; he administered an injection in my head and prescribed medication, as my condition also involves my nerves. I am so grateful to have found this clinic and these people who truly cared about my condition. I am finally receiving the proper treatment. I am deeply grateful.
★★★★★
Dr Loch is the most patient and understanding doctor I have seen after my trials with many. He is working with me to find the source of my pain and not just sticking me full of injections. I highly recommend him for pain management. The staff is friendly and efficient as well. Thank goodness I found him!
★★★★★
Outstanding experience. The doctor actually showed me how I was healing and didn’t actually need a procedure that another doctor thought I needed. Very ethical NOT doing the procedure and explained to me exactly why I didn’t actually need it. Would highly recommend
★★★★★
Caring, efficient and exceeded all my expectations! Thank you ! Cu
★★★★★
Dr. Loche and staff are the best. I had a cervical ablazion which was a walk in the park. I drove an hour and a half because it’s worth the time and effort! Love these people.
★★★★★
Dr Loc is amazing in every aspect of his profession He has helped me when I one else could. I highly recommend him & his Staff
★★★★★
Dr. Eli Loch has giving me a life without suffering and took me out of being debilitated. I was dragging my 🦵 leg and no other doctor could fixed my ankle that had been broken when i was younger. Now, i can step down on my ankle & lift my leg some. I am a Senior Citizen and worked as a laborer for years. It means a lot not to be in a Wheelchair. Try Stem Cells no matter who think you shouldn't. Enough said!!!
★★★★★
Dr. Loch was incredibly accommodating with my schedule. I felt very welcome by the front desk team upon my arrival for each and every appointment. Unlike many of my other doctors, Dr. Loch was very patient and took the time to understand my needs. I am 66 yrs old and have had multiple surgeries in the past with lingering issues. Dr. Loch was able to pinpoint my pain and eleviate problems that I just assumed we part of the aging process. My quality of life has improved enormously!
★★★★★
Dr Loch reviewed my records throughly and recommended a procedure which was professionally handled. I appreciate the friendly office team as well as well as Dr Lochs expertise.
★★★★★
Front office staff is efficient and pleasant. When someone, like myself dealing with chronic pain, it's uplifting and refreshing to be greeted with smiles and warmth. Dr. Loch has helped me tremendously in managing chronic EGPA vasculits. Highly recommend Dr. Loch.
★★★★★
Competent and informative. I love the staff and the doctors!
★★★★★
Excellent meetimg(virtual) Doc is. Well versed in pain management. We had an honest and open two conversation. He listens well and jointly arrived at some activities and action to address my situation. He is very persoanle addressing causes and actions. I gave him a 5.
★★★★★
I highly recommend Dr. Loch and his team. I’m so glad I’m no longer under the care of some of the larger pain management groups. Dr. Loch listened attentively and genuinely cared about my situation. He achieved relief in just one week, which would have taken others months to even get me an appointment. Go see Dr. Loch!
★★★★★
Dr. Loch and his staff are very professional and friendly. This was the second time I used Dr. Loch for PRP Treatment. Scheduling was very easy and my appointments were on-time with no delays. Dr. Loch's experience with up to date treatment allows patients to have procedures that are successful with little or no downtime. I drove three and a half hours to take advantage of the treatment he provides. I highly recommend Dr. Loch and his staff for treatment!
★★★★★
We traveled over an hour to see Dr. Loch. We were impressed with his new office and staff. Thank you for being there for us.
★★★★★
My office visit was a wonderful experience, the doctor saw me on time and treated my problem very very well. I would Highly recommend Dr. Loch.
★★★★★
Dr.loch is extremely knowledgeable patient attentive and addressed all my concerns and needs and his staff, was able to get me squeezed in on short notice
★★★★★
Best staff and very helpful with getting scheduled..My back is already feeling better in 2 weeks
★★★★★
Friendly staff, great doctor. Been with Dr. Loch since 2016. Never once was his diagnosis wrong. He preformed Regenexx procedure on my back. It has not felt this good since my mid thirties. That was 30 years ago.
★★★★★
Dr. Loch and his team are hands down the best in NE Florida. They are absolutely amazing and always put the patient first. I have been in pain management for years and thank God that I finally found Ponte Vedra Spine and Pain Center. If you are not satisfied or even ok with your current doctor, give Dr. Loch and his team a shot, because ok isn't good enough, it should be great!
★★★★★
Dr. Loch is an amazing doctor and I'm grateful to be in his care. He is thorough, bright, and kind. I appreciate his dedication to staying up to date and knowledgeable in his field, but also that he is willing to listen to my concerns and get creative with my treatment so that my condition is managed as well as possible. The staff here is efficient and friendly. They communicate well and respond quickly. When I have an issue with insurance, pharmacy, prior authorizations, or otherwise they are always willing to help me and find a solution right away. Scheduling appointments is simple and their text line makes communication so easy. Highly recommend to anyone with complex chronic pain conditions.
★★★★★
Dr Eli Lock is the best doctor ever he is so good I want go to know one else thank you Dr for being the best
★★★★★
Dr. Loch and his entire staff are awesome! I highly recommend them for anyone with chronic pain.
★★★★★
I have been to a handful of doctors in the area all of whom are honestly not good at all (at least for what I am needing). Dr. Loch is seriously one of the best doctors you will ever meet. The time he takes to truly listen, the true compassion he shows, and his out of the box thinking is what truly sets him and his practice apart from everyone else! I could not recommend him and his team enough! The receptionist up front, as well as his medical assistant are both also wonderful to work with going above and beyond to help you with whatever you need. Dr. Loch is the ONLY doctor who has gotten me even a sliver of relief and I couldn’t be more thankful!!
★★★★★
Professional, informative, courteous, and developed an aggressive plan to get me up and going again. Very impressed!
★★★★★
Best service and professionalism ever had
★★★★★
Comfortable environment. Very caring staff. All questions answered in a most understandable manner.
★★★★★
Professional, friendly environment with exceptional medical knowledge and care.
★★★★★
I have been very pleased with the care and treatment at Dr. Loch’s office. The staff is very efficient, helpful and caring. I have never waited long to get an appointment , or been kept waiting in the office. They must have a scheduling savvy that most other medical office do not possess. Dr. Loch has been diligent in finding solutions to help me have a better quality of life. Generally, that is what most patients desire.
★★★★★
Had Stem cells and PRP recently. The procedure went great and recovery is going better than expected. The whole staff is phenomenal. From doctor Loch to the reception and all the nurses. Everyone is extremely professional and friendly. Highly recommend
★★★★★
Over a year ago, I received a PRP injection in my knee and the results have been outstanding. Dr. Loch and his team are exceptional—I couldn’t recommend them more highly. Thanks to their care, I’ve been able to return to all of my favorite sports and activities without limitation.
★★★★★
I am a retired nurse anesthesiologist. I know a great pain doctor when I find one, and Dr.Loch definitely is. I drive one hour each way to see him. There are other doctors closer to me, but not of his caliber.
★★★★★
Kind, caring and Dr. Loch really listened and responded with a plan. I was very impressed!
★★★★★
I had been considering two other Pain Mgt. places to get my procedure done. Let me tell you, I am so glad I decided to go with Ponte Vedra spine and pain! Dr. Loch was great about listening to my concerns, and even better at doing my procedure! He made me feel relaxed, and there was no pain at all throughout the entire procedure. if you’re looking for a pain management doctor that you can trust, I strongly recommend going with Dr Loch. He is most certainly the best!
★★★★★
Dr. Loch and his office staff were awesome. This was my first visit and they made me feel very comfortable. Dr. Loch was very caring. He explained everything very well and discussed my options. We decided on a plan of treatment and he did the first treatment right then. Talked me through the procedure and made sure I was comfortable during the procedure. I was referred by my orthopedic doctor and drove over an hour to get there. Definitely worth the drive!!
★★★★★
Dr. Loch is absolutely amazing. He truly cares about his pts and wants to help them! I have been seeing him for 10+yrs. His procedures are almost painless.. I will travel to see him. And I have. I have traveled to Georgia to be able to get him to my procedures. It was and hour and half drive but worth it!! 5 starts just isn't enough!
★★★★★
Dr Loch and staff are excellent. No suprise I see all 5 Star ratings. I have many Healthcare providers and this practice is top of my list!
★★★★★
This was my second visit and I cannot recommend Dr Loch and his staff more highly. They bent over backwards to accommodate my last minute request before a long trip, and they took the time to listen to my problems and treat me appropriately. Less than 24 hours after my visit and I can already tell that the treatment is working and that my trip is going to be possible. You will not find a more caring and professional back specialist anywhere.
★★★★★
It's always a pleasure to see Dr. Loch because it's like visiting an old friend; he is welcoming and he listens to my concerns and addresses my medical issues. He is acutely aware of my current medical conditions and helps me manage health and wellness issues. See for yourself and go visit him. He's one of the best out there!
★★★★★
I have had a number of pain management doctors and Dr. Loch and his staff are by far the best.
★★★★★
Dr. Loc listens carefully to my concerns regarding my chronic, cluster & migraine headaches so he can pinpoint a solution to treat them. Knowing him now for over four years gives me the reassurance that his treatments will help with the headaches.
★★★★★
Very detailed and listens to patient. Awesome staff!!
★★★★★
I highly recommend coming here Dr Loch is amazing and he understands every situation and is very helpful and knowledgeable and the staff he has is AMAZING! Im so glad i picked this place for my pain management , always a easy and relaxing monthly visit
★★★★★
I had great experiences with Dr. Loch and his team. It is can be challenging to find a doctor who is patient and gives you the sense that they truly care about your health and well-being. Dr. Loch gives you that sense, you can tell he really cares. Thank you for helping me!
★★★★★
The staff was great, directing me to complete necessary documents to initiate treatment. Dr. Loch reviewed my extensive surgical history, Lumbar implant surgery, multiple Lumbar Ablations, Cervical neck & back surgery, left shoulder replacement, year of spinal Steroid injections, multiple prostate bladder surgeries. Dr Loch listened, he was very professional, kind, caring. My very extensive medical issues required his expertise, and medical training. THANK YOU DR LOCH ! Best, Tom Fischer
★★★★★
I’d been going to a different spine center for months and it took weeks for appointments, extremely difficult to get a hold of, etc… Dr. Loch and team are the complete opposite!! You get in quickly, it seems like they genuinely care, you can text them, e-mail them, call, etc…so easy to get a hold of. I would give 6 stars if I could,, HIGHLY HIGHLY recommend!
★★★★★
At this clinic, from the front office staff to the doc and his nursing staff, you’re not a slab of meat with a number to be processed and billed. It’s unfortunate if you have to call on these types of professionals to help you out, but if you find yourself in a situation that you need to call on these types of professionals, these are the ones to use. This clinic has my highest possible recommendation.
★★★★★
WOW,WOW,WOW! run,walk,hobble if you must this is a must see ,must commit to kinda Doctor!! His fees are low even for straight cash price😯🤯🤫Dr. Eli Loch is one of the most amazing individuals I have had the pleasure of knowing! He has been through most of my journey and I can honestly tell you he is patience, compassionate, thorough and on the cutting edge of medicine, he truly cares about the well being of each of his patients. Doctor Loch consistently outranks healthcare providers in the state of Florida. Book an appointment and you will see the caliber of individual I've been blessed to be treated by! His staff is kind and really makes an effort to accommodate your needs which is much appreciated 👏🏽 well worth the drive .
★★★★★
A good place to visit when you’re in pain. Dr Eli addressed my issue and suggested different treatments. So far it’s working. Yeh Terry
★★★★★
This was first appt for a injection and could not have been better… staff very responsive and accommodating
★★★★★
Great experience with Dr. Loch. He made me feel comfortable, shared my MRI results. We then discussed options. Very caring professional and personable. I would recommend him him to anyone in pain.
★★★★★
Great atmosphere, and the staff consistently demonstrates a high degree of professionalism and interpersonal skills. With Dr Eli's gentle approach and clear communication regarding the procedure instilled confidence, eliminating pre-procedure anxiety medication, which I normally require. This is by far the best experience representing the pinnacle of my encounters with pain management facilities and procedures.
★★★★★
Dr Loch of Ponte Vedra Spine & Pain Center is very good at relieving pain and suffering. I strongly recommend him
★★★★★
We appreciated a quick appointment while in significant pain. Dr loch is an excellent diagnostician, very knowledgeable about source of problem and remedies that offer relief. He is the best we have ever experienced in administering shots. It is refreshing to experience how much he cares about his patients. What an excellent and highly welcomed addition for a pain management doctor in the nocatee community.
★★★★★
Dr Loch is very personable and knowledgeable. His laser treatment for my back pain has helped after one treatment. Going back for more.
★★★★★
Dr Loch is knowledgeable and takes his time to understand the issues and come up with a plan. Staff are all pleasant and go out of their way to make sure you are comfortable. Would highly recommend!
★★★★★
Dr. Loch was patient, thorough and knowledgeable in hearing out my loved ones concerns and coming up with a treatment plan that we all felt comfortable with. Highly recommend this practice for any pain management needs!
★★★★★
Dr loch is great very helpful has a great personality is staff is friendly and helpful great staff great dr. Very knowledgeable and helpful
★★★★★
Dr. Loche and his staff are professional, friendly and knowledgeable. I went in for a Regenexx procedure (after having to cancel twice before), and have been very impressed with their services this far - just hoping that it provides the pain relief as advertised!! Highly recommend.
★★★★★
I have worked with Dr. Loch and his team before. They are always, friendly, professional, and efficient. The results they have delivered in my case are nothing short of miraculous.
★★★★★
Dr Loch is the best. He is caring and understanding about pain. He is always asking about the levels of pain and if we are doing enough. He is highly recommended!!!
★★★★★
Excellent staff and Dr Loch really knows what he’s doing and knows how to take care of his patients. Would highly recommend!!
★★★★★
Finally I found a Dr. Who had some answers for me for my pain. Different from others. I feel that he really wants to help. Whole staff could not have been more help also. Would highly recommend this practice
★★★★★
Awesome office and staff. Great help for my elbow pain.
★★★★★
I highly recommend Dr loch for pain management. He took the time to address my needs n answered all my questions. I was seen on time. I like the fact that he is located in Ponte Vedra, close to where I live. I have already recommended him to my neighbors.
★★★★★
Great service! Really nice guy! So much better than going to a large managed practice. And, I have almost no pain after one visit.
★★★★★
Dr. Loch is very professional and very nice. The staff are very friendly and helpful.
★★★★★
You can’t help but love the guy. He’s not just very intelligent and very experienced. He’s got a heart of gold. I’ll never forget the time my back was so inflamed (I have a high level of inflammation, as we all probably do.) that when I received my injections, I was crying and he was so upset he hugged me and apologized. Now who does that? I’ll tell you - Dr Loch. I’ll be forever thankful to God that I found him.
★★★★★
Very good visit, Dr Loch is professional and personable. The injection I received was completely painless, I am very much satisfied with the care I received at his office.
★★★★★
My appointment was completed on time, the staff is professional, very polite, and courteous. Always willing to answer questions and help out with any issues. Dr. Loch is a superior doctor! I’ve been seeing him for over 10 years, he’s very compassionate, and professional. He always accommodates my needs, schedules imaging to verify the issues I’m having, and just truly cares! There is no other doctor I would let stick a needle in my neck. Great doctor, great staff!
★★★★★
I was so impressed, I used to go to JOI and did love my Dr. but he moved and I found Dr Loch. He finally really explained everything that was being done because my pain is a mystery to me. The whole staff was always super responsive and kind and laughed with me through my nervousness. I’m SO glad I found this practice and I am feeling so much better and am able to function again!
★★★★★
I've been a patient of Dr Loch for over a decade. He is truly a one of a kind Dr!
★★★★★
Dr Loch and his staff are absolutely amazing at what they do. I have had Prp many times up in Pennsylvania, nothing compares to what Dr Loch did From the first phone, call to every text message, to my appointment yesterday ..nothing but kindness. I highly recommend this place and this Dr. so professional I felt like they knew me for years that’s how they treated me Kathy letters Amelia, Island, Florida
★★★★★
Dr Loch is an awesome doctor i totally trust. He is very knowledgeable. He takes time to be thorough, explanations about options are clear and helpful. I met him several years ago and im glad I did!
★★★★★
The office staff is very friendly, helpful and professional. I am always able to get an appointment asap with Dr. Loch. He has helped me tremendously with my chronic back and nerve pain with injections as needed. He listens to you and figures out a treatment plan. When he does the injections, he is very gentle and checks on you during the procedure to make sure you are comfortable. I have always had relief from pain after the injections. I highly recommend Dr. Loch and his office staff to anyone needing his expertise!
★★★★★
I've been a patient of Dr Loch since 2017 when I first moved to Florida from Louisiana with my lower back problems when he was with Coastal pain and Spine in Fernandina Beach and Yulee Florida I'm still a patient even though he moved to Ponte Vedra pain and Spine Dr.Loch is the most compassionate dr.he listens to you never rushes you always smiling he's really concerned about your health not just your pain level he's also concerned about your mental state of mind also he gives you the best advice for your health he orders tests MRI's treatments plans physical therapy everything first before referring you for any type surgery.i would highly recommend Dr.Loch if you looking for a pain management specialist Ms Sylvia Miles
★★★★★
BEST doctor and team in Jax area! I highly recommend Dr Loch! He is professional, compassionate and doesn't just reach for a prescription pad. Dr Loch did an in-depth consultation followed by ordering the proper tests and diagnosing my condition. We then discussed several options to help me have a better quality of life. Living with pain is difficult and finding a Doctor that will explain different treatment options and be straight forward with patients, is a wonderful experience. Honestly, his practice has exceeded my expectations in every way. His entire team is helpful, friendly and clearly they value their patients, which collectively, is rare. Again, I highly recommend Dr Loch for spinal and/or pain CARE and management 🔆
★★★★★
Dr. Loch and his staff were fantastic! He took his time explaining everything to me and answering all of my questions. He has helped me manage my pain and I’m so grateful!
★★★★★
Dr Loch is an excellent pain doctor, he is patient, skilled and great at excellent at explaining the procedures.
★★★★★
Dr. Loch is amazing and so is all his nurses, receptionist and his wife. He has kept me comfortable while I battle my Lupus, APS, and the colorectal cancer I went through. He actually cares about my (his patients) well being. He listens, explains everything where I can understand. The times I’ve been hospitalized they gave support to me and my family. He’s very attentive. I’m very grateful for the care they have done and given me and my family through this hard time. Thank you Dr. Loch and all you amazing nurses, receptionist and his wife. ❤️
★★★★★
Dr.Loch and his staff are wonderful! I feel well taken care of . They are always so professional and kind. This practice is a gem!!
★★★★★
I can’t say enough great things about Dr. Loch and his team! I felt welcomed and cared for. Dr. Loch took the time to listen to my concerns, throughly explained my treatment options, and provided a personalized plan that has improved my quality of life. His expertise in pain management, combined with a compassionate approach, made all the difference. Highly recommended to anyone seeking top-notch medical care!
★★★★★
I’ve been in pain management since 2003 and Dr Eli Loch is by far the best I’ve ever been to his injections and epidurals are literally painless yes you read that right PAINLESS!!!
★★★★★
Dr. Loch and his team are fantastic. Highly recommended!!
★★★★★
Dr. Loch and his staff do a great job with their patients. They get you in and out and are very professional.
★★★★★
Been a patient of Dr.Loch for about 10 years now. Dr Loch also treated my father before his passing. This is the best doctor I've ever had and I'm convinced that if all doctors took the approach that Dr Loch takes, the medical community would be better off. I owe this gentleman a lot. The care he gave to my father was unsurpassable, they dignity and respect he has always treating me with is beyond reproach. His staff is always extremely pleasant, fun and the entire team makes going to the doctor a pleasant experience. I've never had to wait more than 5 minutes. I think customer service gets lost a lot in the medical field, but the team at ponte vedra spine gets it. He's the GOAT!
★★★★★
After suffering from chronic back pain, I am pain free for the first time in years. Dr. Loch was the first doctor to accurately diagnose the cause of my pain and complete a treatment that solved the issue. I’m so relieved and my quality of life has improved exponentially. I can finally enjoy my life again and not be limited by pain!
★★★★★
Dr Loch is awesome. He's been keeping me out of pain for years.
★★★★★
Dr Loch is my favorite doctor. He is always smiling, listens to everything I say, he is compassionate, and so extremely intelligent. He strives to make life better, and has helped me with multiple medical issues in my life. He refers me to specialists that he thinks are the best for my issues and he has made my pain far better than it has ever been. I’ve been seeing him for many years now and I couldn’t be happier! I would definitely tell all my friends and family to see him!
★★★★★
Doctor is extremely patient and informative his staff are wonderful.
★★★★★
I was visiting Palm Harbor from out of state and experienced debilitating back pain when I was referred to this office. From the moment I arrived, the entire experience was exceptional. Dr. Loch went above and beyond to listen to me, provide excellent care, showing genuine compassion and attentiveness. The office staff, Marianna and Jaime were equally outstanding - professional, friendly and most importantly efficient. I can honestly say I have never seen such an excellent run practice. I am incredibly grateful for the excellent care I received and highly recommend this practice to anyone in need of excellent pain management care.
★★★★★
All doctors are not created equal and Dr Loch sets the bar high!
★★★★★
First visit with Dr. Loch. Great experience! He and his team spent time to listen, understand and explain. Very refreshing.
★★★★★
Dr. Loch is responsive and compassionate about complex situations. He strives for minimally invasive solutions to difficult problems. The staff is excellent and the office is quiet, peaceful, and relaxing to be in.
★★★★★
Dr Locke and his staff are fantastic and definitely have a genuine interest in treating and managing my health concerns!
★★★★★
I have been a patient of Dr Loch for over 5 years. He is absolutely the best pain management doctor I have ever seen. He is highly skilled, delivers compassionate care and is truly vested in his patient’s health management.
★★★★★
Superb care and treatment from Dr. Loch, Jaimie, and Mariana. It’s obvious that Patient-Centered-Care is their commitment and mission. Rarely do I experience such personal and excellent treatment in today’s bureaucratic and corporate Medical system. Thank you to my Orthopedic Clinician Anthony Premo for this referral
★★★★★
Found doctor Locke by accident On facebook. I decided it was time to change doctors as the current which I will not say, Doctor was not doing me any good. It was take this pill, take that pill.We'll see, give it two weeks give it eight weeks. Well, now I'm almost a year down-the-line and we're finally getting to the root of the problem after being with Doctor Locke for 2 months. He talks with you.He's not in his computer constantly and answers Questions to the best of his knowledge. I love his attitude and demeanor. Friendly and compassionate. He wants you to heal.
★★★★★
Dr. Loch and his staff are wonderful. They are all very personable. I highly recommend this office. Dr. Loch is very knowledgeable, approachable and compassionate!!
★★★★★
Dr Loch is awesome! He listens and treats me based on my specific needs which is a rare find in the medical field.
★★★★★
Dr Loch and his entire staff have been so kind and compassionate as I took a slight turn for the worse in my health. His staff is amazing and kind and always try hard to work with my schedule and make appointments for me. Dr Loch is one of the most knowledgeable and compassionate providers you will find. He truly listens! I am so blessed to have found him and I know he will do his best to help me on my path to wellness. Thank you Ponte Vedra Spine and Pain!
★★★★★
Dr. Loch has been a great partner in healing my back. Always willing to work with me when I need it most.
★★★★★
Dr. Loch and his staff are amazing. Dr Loch is very kind and gentle to people when he gives them shots and spinal treatments. He tries his best to make the experience positive. We travel an hour from home when he moved to Ponte Vedra just for treatment. My husband and I both feel he is worth the drive.
★★★★★
I have been a patient of Dr Loch for 7 years now and all I can say is he is the best, he spends time listening, he’s compassionate. He explains everything and treatment options and doesn’t push you to do anything you don’t want to. I know he cares about his patients and he is a very knowledgeable and a skilled physician. He is the best doctor I have been to since living in NE Fla. I wish more physicians were like him.
★★★★★
Dr. Loch and his staff are the best. I have been a patient for over 7 years. Thank you Dr. Loch 😀
★★★★★
From making an appointment to the actual treatment, Eli Loch and his team are phenomenal
★★★★★
Dr. Loch is so intelligent and he really cares about his patients. The other employees were super friendly and efficient as well. Dr. Loch is a great listener and he has helped me with all of my medical issues. I am so lucky to have him as one of my doctors!
★★★★★
Dr. Was on time and answered all my questions.
★★★★★
Wonderful experience. Professional, knowledgeable and courteous staff. Dr. Loch was amazing. Was able to promptly diagnose and resolve my issue. I would definitely recommend this practice.
★★★★★
Couldn't ask for a better place to go if you have any problems with pain.
★★★★★
I love Dr. Loch !! The best pain doctor there is, period. He listens, cares, and helps.
★★★★★
I have a joint condition that causes chronic pain and headaches. Dr Loch has been treating me for over three years and he is the best of all the doctors ive seen since diagnosed with degenerative disc disease in 2008. I highly recommend Dr Loch and team for any spine, joint or head pain.
★★★★★
Best pain management I have been to.. Staff is accommodating always smiling.. Dr listens to you, and works with you. Willing to help manage your condition with your advice and imput.
★★★★★
ABSOLUTELY GREAT !! I was graced with a same day appointment when I called. Been suffering with severe neck pain for several months. Dr Loch discussed my MRI results thoroughly, then proceeded to give me cortisone shots in the exact areas that hurt. I was given so much great care, empathy and answers to my questions. Dr Eli and his great staff: Marianna and Jennifer are all cheerful, lighthearted and encouraging. Treat youself and go see Dr Loch for excellent personal care !!!
★★★★★
The staff and Dr.Loch are just amazing. I have never had a Doctor truly care like him.
★★★★★
The office staff is great. Dr Loch performed my procedure with precision and professionalism. Dr. Loch has a great bedside manner and he really cares for his patients and their medical needs. I recommend Dr Loch to all my friends and family who are in need of a pain clinic physician. .
★★★★★
Always get Relief from Dr Loch strongly suggest him My injections are smooth & don’t feel no hurt only up from here ! Dealing w my spine my back & hips so I don’t just trust that easy but Dr Loch is easy to talk to & 2 ladies up front nice ! Prissy
★★★★★
My first visit with Dr. Loch and his staff was quite pleasant. All my questions were answered (both in the office and later by text), and Dr. Loch was kind enough to educate me about my particular malady with models and demonstrations. These folks are truly interested in their patients!
★★★★★
Dr. Loch has been the best doctor I have ever seen. He listens and takes the time to understand your issues and he works with you to develop a plan to get pain free. I came to Dr. Loch experiencing sciatic pain, tightness in my thighs and nerve pain running down my legs. With a combination of proposed exercises, low level medication and a cortisone shot I have the least amount of pain in over 2 years. His office is also efficient and the staff is very pleasant. I would recommend him to anyone needing pain relief.
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